Hi, I’m Carey.
I’m a storyteller and service designer passionate about turning complexity into clarity.
I’ve led projects from discovery to delivery, facilitated cross-functional workshops, and presented strategic narratives to C-suite audiences. Whether it’s redesigning governance spaces for an airport or building AI-powered alumni networks, I bring a systems-thinking lens and a human-centered approach to my work.
With a background in journalism and an MFA in Service Design from SCAD, I specialize in uncovering insights, aligning stakeholders, and designing systems for equity. My work spans UX research, service prototyping, and strategy for both nonprofits and corporations, in sectors across education and mobility.
More about me …
I’m adaptable, flexible, and great at filling in gaps to help drive the team towards excellence.
In my downtime, I'm a foodie home cook, dancer, and soft skills nerd who believes that human connection (and dialogue) holds the key to designing the future.
Things I wish I had more time for: crafts, reading every book I’ve ever been recommended, and exploring more corners of the world.
Curious about my food journey? I post very inconsistently on Instagram: @eatwithCarey
Design Awards
Work Experience
TIBDA UX Designer → 2024-2025
Research Assistant, Writer → SCADask, Savannah, USA, 2023–2024
UX Designer, English Teacher → SIIE, Taipei, Taiwan, 2021–2022
Editor, UX Designer → Sampan Newspaper, Boston, USA 2020–2021
Command Center Specialist (IT) → Boston University, Boston, USA, 2018–2020
Skills
Service Design, UX Research, Systemic Thinking, Product Management, Product Design, Prototyping Services, Workshop Facilitation, Public Speaking, Presentation, Storytelling
"Trained by performance, guided by empathy—I design experiences that feel as intentional as they are human."
